This Privacy Policy describes how TB Solutions LLC ("TB Solutions," "we," "us," or "our") collects, uses, shares, and retains information in connection with our mobile applications and this website. Our apps are published on Google Play under the developer name TNTFiber. TB Solutions LLC is the legal entity responsible for those apps. The owner is Trevor Blankenship.
By using an app or this website, you agree to this policy. If you do not agree, do not use the app or site.
Who this policy covers
This policy applies to:
- Mobile apps published by TB Solutions LLC on Google Play under the developer name TNTFiber
- This website (tbsolutions pages for home, contact, and privacy)
- Email and phone communications you send us about those apps or this business
If a specific app collects additional information, that app's store listing or in-app notice will describe it. This policy is the privacy policy for those apps for Google Play's privacy policy requirement.
Information we collect
We collect only what is needed to provide, maintain, and support the apps and to respond to you.
Information you provide. If you email or call us, we receive the contact details and message content you send, such as your name, email address, phone number, and the content of your request. We do not operate a contact form on this website.
Information collected by the apps. Depending on the app, we may process:
- Device and app information, such as device model, operating system version, app version, language, and a general region derived from IP address
- Diagnostics, such as crash logs and performance data, used to find and fix errors
- Information you enter in the app, if the app asks you to enter it
We do not require you to create an account unless a particular app says that it does. We do not sell personal information. We do not use information from the apps for cross-app advertising profiles.
Website. This site is static. It does not use cookies for advertising or analytics, and it does not ask you to create an account. Your browser and our host may process standard server logs (such as IP address, browser type, and pages requested) to deliver the pages and keep the site secure.
How we use information
We use information to:
- Provide, operate, and maintain the apps and this website
- Diagnose crashes, fix bugs, and improve reliability
- Respond to support, privacy, and deletion requests
- Protect the apps, the website, and users from abuse or security issues
- Comply with law and enforce our terms
Third-party services
Apps distributed on Google Play use Google Play services. Google may collect and process device identifiers, installation data, and diagnostic information under Google's own terms and privacy policy when you download, update, or use an app from Google Play. Those practices are controlled by Google, not by TB Solutions LLC.
Google's privacy information is available at https://policies.google.com/privacy. Google Play's terms are available at https://play.google.com/about/play-terms/.
We do not share your information with third parties for their own marketing. We may share information only:
- With service providers who process it on our behalf to host the website, deliver email, or operate app infrastructure, and only as needed for that work
- With Google, as part of Google Play distribution and Google Play services
- If required by law, legal process, or to protect the rights, safety, and security of TB Solutions LLC, our users, or others
- In connection with a business transfer, such as a merger or sale of assets, in which case this policy would still apply to the information transferred unless you are notified otherwise
Data retention
We keep personal information only as long as needed for the purposes in this policy, including support, security, and legal obligations.
- Support emails and related records are kept for as long as needed to resolve the request and for a limited period afterward for record-keeping, then deleted
- Diagnostic and crash data is kept only as long as needed to investigate and fix issues, then deleted or de-identified
- Server logs for this website are kept for a short operational period by the host, then deleted according to the host's retention schedule
We may retain information longer if the law requires it or if it is needed to establish, exercise, or defend legal claims.
Children's privacy
Our apps and this website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child has provided personal information to us, contact us at the email below. We will delete that information.
If an app is not intended for children, it should not be used by children. Users under 18 should use the apps only with a parent or guardian.
Your rights
Depending on where you live, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing
- Receive a copy of information you provided, where applicable
- Appeal a decision on a privacy request, where required by law
To exercise these rights, email trevor.father2017@gmail.com. We may need to verify your request. We will not discriminate against you for making a privacy request. You may also contact your local data protection authority if one applies to you.
How to request deletion
To request deletion of personal information associated with a TB Solutions LLC app published as TNTFiber, or with a message you sent us:
- Email trevor.father2017@gmail.com with the subject line "Data deletion request"
- Include the app name, the email or identifier you used, and enough detail for us to find the information
We will confirm receipt and delete or de-identify the information we control, unless we must keep it for a legal reason. Deletion from Google Play itself (such as your Google account or purchase history) is handled by Google, not by TB Solutions LLC. You can also uninstall the app at any time from your device.
Security
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Policy changes
We may update this policy. When we do, we will change the effective date at the top of this page and post the updated policy here. If a change materially affects how we use personal information, we will provide additional notice when appropriate, such as in the app or on this page. Continued use of the apps or website after the updated policy is posted means you accept the update.
Contact
Privacy questions, access requests, and deletion requests:
TB Solutions LLC
Trevor Blankenship
Jeffersonville, KY 40337
Email: trevor.father2017@gmail.com
Phone: (859) 473-4315